FALL SAVINGS! Get 20% off orders over $50 with code 'Fall2019'

FAQS

Q. WHERE CAN I PURCHASE LUVSY PRODUCTS?
A. Luvsy products are exclusively sold on our site www.luvsy.com at this time.

Q. HOW MUCH IS SHIPPING?
A. We offer Free Shipping in the U.S. on orders over $50. For all other orders shipping is calculated during checkout.

Q. WHEN WILL MY LUVSY ORDER SHIP?
A. Orders are typically shipped in 1 Business Day however if you are ordering our new items they will ship according to the date provided on the product page at the time your order was placed.

Q. MY ORDER WAS A PRE-ORDER. WHAT DOES THIS MEAN?
A. A pre-order is an order of an item before it is available with the understanding that it will be shipped by the later date provided.

Q. HOW LONG TO SHIPMENTS TAKE TO ARRIVE?
A. Most orders ship in 1 business day you will receive it within 3-8 business days in the USA and 10-15 business days outside the USA, except those orders marked "Pre-Order" or with a later ship date which will ship on the date shown at the time the order was placed.

Q. CAN I GET A REFUND OR AN EXCHANGE?
A. Yes, please email us at info@luvsy.com and we'll send you return/exchange instructions! Returns are accepted within 30 days of shipment receipt date and customers are responsible for covering shipping back to our store.

Q. DO YOU OFFER LUVSY PRODUCTS WHOLESALE?
A. Yes! We offer Luvsy products to qualified brick-and-mortar retailers. Please complete the short wholesale application and you can be approved in as little as 15 minutes here >>

Q. WHAT SIZE PRODUCT SHOULD I ORDER?
A. Product fit and age recommendations can be found on each Luvsy product page.

Q. WHAT IS MY ORDER SHIPPED IN?
A. Orders either ship in large white polybags or in a brown corrugated box. Our return address is marked on each of our packages.

Q. WHEN DO I RECEIVE MY TRACKING INFORMATION?
A. We will send you your tracking details as soon as your package ships so you can track your package location at any time.

Q. DO YOU OFFER DISCOUNTS TO SCHOOLS?
A. Yes, and the level of discount is based on the number ordered (25, 50 or 100+) Call or email us and we will be right back in touch!

Q. DO YOU HAVE A FUNDRAISING PROGRAM WE CAN USE FOR MY SCHOOL OR CHARITY?
A. Yes, we offer high-payouts (20% commission) along with a free fundraising page for your school or organization. Call or email us and we will be right back in touch!

Q. I HAVE A PRODUCT COMMENT OR SUGGESTION. WHERE DO I SEND IT?
A. We would love to hear from you! Please visit our contact us page and send us your feedback.

Q. I HAVE A QUESTION ABOUT LUVSY THAT WAS NOT ANSWERED ABOVE.
A. Not a problem, we are ready to help! Please visit our contact us page and ask away. We will be back in touch as soon as possible.
Luvsy Reviews ★

We Love Our Customers!

156 reviews
87%
(135)
6%
(9)
3%
(5)
3%
(4)
2%
(3)
5-Stars

You made this nest as perfect as a mama bird! Taking a well deserved rest in the nest!

Thank you for sharing your picture Janet - what an adorable photo :)
BUTTERFLY

Absolutely adorable!!!!!

We are thrilled you love your Butterfly Luvsy Crib Sheet Maureen. The butterfly is one of our favorites :)
Up up and away!

We recently purchased the parachute sheet and just LUV it! We have the beach sheet on order and most likely will be giving these sheets as gifts! So cute , creative and lots of great photo ops! Really a fun and novel idea. ( it was a bit stiff , but after washing it was significantly softer).

Thank you for taking the time to write a review Cindy - it means so much to all small business to have your support! We can't wait to ship you the Luvsy Beach Crib Sheet - it's one of our favorite designs. :)
Love the sheet for my grandson however I wanted/ordered the beach sheet and got the surfer sheet ...

What a great unique business .. and if it wasn’t for Andy Cohen I would have never heard about you .. I share now on Fb and Instagram Thank you

Thank you for messaging us Cheryl! We looked into your order and it was placed for the surf crib sheet which is what was shipped to you. We will send this inquiry to customer service so they can organize an exchange for you!
So fun

I love these sheets for photo ops
Please let me know where I can share photos

Thank you Trish for your review! We would love to see your pictures. Please feel free to email them to us at info @ luvsy.com or tag us on social media by using @luvsy or #luvsy. We can't wait to see what you have to share!